Cancel/Change Order

Effective Date: August 7, 2026

At Minitalot, we understand that customers may occasionally need to cancel or modify an order after it has been placed. Because we begin processing orders quickly to ensure timely delivery, cancellation or modification requests must be submitted as soon as possible.

This Cancel / Change Order Policy explains how order cancellation requests, order modifications, and related procedures are handled for purchases made through the Minitalot website.

By placing an order with Minitalot, you acknowledge and agree to the terms outlined in this policy.

Policy Overview

Order Processing Timeline

To provide prompt shipping, orders move into fulfillment quickly.

Our standard fulfillment schedule is:

Because of this efficient process, requests to cancel or change an order should be submitted immediately after the purchase is completed.

Daily Processing Cut-Off

Orders are processed according to the following schedule.

Orders placed after 5:00 PM EST, on weekends, or on holidays generally begin processing on the next available business day.

Canceling an Order

If you wish to cancel your order, please contact our customer support team as soon as possible.

We will make every reasonable effort to accommodate your request if your order has not yet entered processing or shipment.

Cancellation requests are reviewed individually based on the order's fulfillment status.

When Cancellation Is Possible

Orders may generally be canceled when:

• Payment has been successfully received.
• The order has not entered fulfillment.
• Shipping labels have not yet been created.
• The package has not been transferred to the shipping carrier.

Although we strive to honor cancellation requests, cancellation cannot be guaranteed once processing has begun.

When an Order Cannot Be Canceled

Once an order has entered fulfillment, been packaged, or been transferred to the shipping carrier, it may no longer be possible to cancel it.

This includes situations where:

• The package has already been prepared for shipment.
• A shipping label has been generated.
• Tracking information has been assigned.
• The shipment has been collected by USPS, UPS, or FedEx.
• The order has already been delivered.

If cancellation is no longer possible, customers may be eligible to return the item after delivery in accordance with our Return & Refund Policy.

Changing an Order

Customers may request changes to an order before processing begins.

Possible changes include:

• Updating the shipping address.
• Correcting the recipient's name.
• Updating contact information.
• Changing the size (subject to availability).
• Changing the color (subject to availability).
• Changing the selected product (subject to availability).

All requested changes are subject to inventory availability and fulfillment status.

Shipping Address Changes

Please review your shipping address carefully before completing checkout.

If an incorrect address was entered, contact us immediately.

If your order has not entered processing, we will make every reasonable effort to update your shipping information.

Once a shipment has been transferred to the carrier, address changes may no longer be possible.

Minitalot is not responsible for delays, failed deliveries, or returned packages resulting from incorrect or incomplete shipping information provided during checkout.

Product Changes

If you would like to change your selected product, size, or color, please contact our support team promptly.

We will review your request based on:

• Inventory availability.
• Order processing status.
• Warehouse fulfillment progress.

Requested changes cannot be guaranteed once fulfillment has begun.

Combining Orders

If multiple orders are placed separately, customers may request that they be combined before processing begins.

While we will review such requests whenever possible, combining orders cannot be guaranteed due to the speed of our fulfillment process.

Incorrect Orders

If you discover an error in your order confirmation, please contact us immediately.

Examples include:

• Incorrect product selection.
• Wrong size.
• Wrong color.
• Incorrect shipping address.
• Incorrect recipient name.

Prompt communication provides the best opportunity for successful corrections.

Duplicate Orders

If you accidentally place the same order more than once, notify our customer support team immediately.

If duplicate orders have not yet entered processing, we will make every reasonable effort to cancel the duplicate purchase.

Orders Already Shipped

Once an order has been shipped:

• Cancellation is no longer available.
• Shipping charges are generally non-refundable once shipping services have been provided.
• Customers may request a return after delivery if the purchase qualifies under our Return & Refund Policy.

Tracking information will be provided once the shipment has been dispatched.

Refused Deliveries

Customers who refuse delivery after an order has been shipped may experience additional processing time while the package is returned to our facility.

Once the returned shipment is received and inspected, any eligible refund will be processed according to our Return & Refund Policy.

Promotional Orders

If an order includes:

• Promotional pricing
• Discount codes
• Limited-time offers
• Seasonal sales

any modifications may affect eligibility for the original promotion.

If changes alter the qualifying conditions of the promotion, updated pricing may apply.

Fraud Prevention

To help protect our customers and maintain secure transactions, Minitalot reserves the right to decline cancellation or modification requests when necessary to:

• Prevent fraudulent activity.
• Verify payment information.
• Comply with legal obligations.
• Protect customer accounts.
• Maintain transaction security.

Additional verification may be requested before certain changes are approved.

Customer Responsibilities

Customers are responsible for:

• Reviewing all order details before submitting payment.
• Providing accurate billing and shipping information.
• Contacting us immediately if changes are needed.
• Monitoring order confirmation emails for accuracy.

Prompt communication greatly increases the likelihood that requested changes can be completed successfully.

Contact Customer Support

If you need assistance with canceling or changing an order, please contact us as soon as possible.

Minitalot

Email: support@minitalot.com

Support Hours

When contacting us, please include:

• Order number.
• Full name used for the purchase.
• Email address associated with the order.
• Description of the requested cancellation or change.

Providing complete information helps us process your request more efficiently.

Policy Updates

Minitalot reserves the right to update or modify this Cancel / Change Order Policy at any time to reflect changes in our business operations, fulfillment procedures, or legal requirements.

Updated versions become effective immediately upon publication on our website. Customers are encouraged to review this policy before placing an order.

Our Commitment

At Minitalot, we understand that plans can change after an order is placed. Our team is committed to reviewing cancellation and modification requests as quickly as possible and providing clear communication throughout the process. While our fast fulfillment process helps ensure prompt delivery of your casual dresses, party dresses, and maxi dresses, it also means that cancellation and change requests must be made promptly. We appreciate your understanding and remain committed to providing responsive customer support and a positive shopping experience from purchase through delivery.