Return & Refund Policy

Effective Date: August 7, 2026

At Minitalot, customer satisfaction is our priority. We want you to shop with confidence knowing that if your purchase does not meet your expectations, we offer a straightforward return and refund process.

This Return & Refund Policy explains the eligibility requirements, return timeframes, refund procedures, non-returnable items, and customer responsibilities for purchases made through Minitalot.

By placing an order on our website, you agree to the terms outlined in this policy.

Our Return Policy at a Glance

60-Day Return Window

We proudly offer a 60-day return period beginning on the day your order is marked as delivered by the shipping carrier.

If, for any reason, you are not completely satisfied with your purchase, you may request a return within this timeframe.

To qualify, your return request must be submitted within 60 calendar days after delivery.

Requests received after the return period has expired may not be eligible for a refund.

Eligible Items for Return

Most products purchased from Minitalot may be returned provided they meet the following conditions:

• Returned within 60 days of delivery.
• Item is unused or only minimally handled for inspection.
• Item is in its original condition.
• Original tags remain attached when applicable.
• Original packaging is included whenever reasonably possible.
• Item is free from stains, odors, excessive wear, alterations, or damage caused after delivery.

We reserve the right to inspect all returned merchandise before approving a refund.

Fashion Products We Accept for Returns

Our store specializes in women's fashion, including:

• Casual Dresses
• Party Dresses
• Maxi Dresses

Eligible products from these collections may be returned if they satisfy the conditions outlined in this policy.

How to Start a Return

To initiate a return, please contact our customer support team before sending any item back.

Please include:

• Your order number.
• Full name used for the order.
• Email address associated with the purchase.
• Reason for the return.
• Photos, if the item is damaged, defective, or incorrect.

Customer Support

Store Name: Minitalot

Email: support@minitalot.com

Support Hours

Our team will provide return instructions and any necessary authorization details.

Please do not return merchandise without contacting us first, as this may delay processing.

Return Process

Our return process is simple and transparent.

Return Shipping Fees

We believe returning eligible products should be simple.

Minitalot does not charge any return fees or restocking fees.

Customers are responsible only for following the return instructions provided by our support team.

Inspection of Returned Items

Once your returned package arrives, our team will inspect the merchandise to verify:

• Return eligibility.
• Overall condition.
• Completeness of the return.
• Compliance with this Return & Refund Policy.

Inspection typically begins shortly after the package is received.

If additional information is required, our support team will contact you using the email address associated with your order.

Refund Processing

After your returned item has been received and approved, your refund will be processed.

Refunds are issued within 12 business days after we receive and approve your returned merchandise.

Depending on your financial institution or payment provider, it may take additional time for the refund to appear on your account.

Refund Method

Whenever possible, approved refunds will be issued using the original payment method used during checkout.

Examples include:

• Credit cards
• Debit cards
• Digital payment services
• Other original payment methods accepted during purchase

If the original payment method is no longer available, our support team will work with you to determine an appropriate alternative when permitted.

Partial Refunds

In certain situations, a partial refund may be issued if returned merchandise shows signs of use beyond what is necessary to inspect the item or if components originally included with the product are missing.

Any partial refund determination will be based on the condition of the returned item after inspection.

Incorrect or Damaged Items

If you receive:

• The wrong item.
• A damaged product.
• A defective item.
• An item missing major components.

Please contact us as soon as possible.

To help us resolve the issue quickly, include:

• Your order number.
• A description of the problem.
• Clear photographs of the item.
• Photos of the packaging, if applicable.

Our support team will review the situation and provide an appropriate resolution.

Non-Returnable Items

To protect product quality and maintain fair purchasing practices, certain items may not be eligible for return, including:

• Items returned after the 60-day return period.
• Products showing excessive wear or damage after delivery.
• Items altered after receipt.
• Products missing essential components or accessories.
• Items intentionally damaged.
• Products returned without sufficient identifying order information.

If an item is determined to be ineligible, we will notify you regarding the outcome.

Refused Deliveries

If a shipment is refused without prior authorization or returned due to an incorrect shipping address provided during checkout, processing times may be extended while the returned package is received and reviewed.

Please contact our customer support team if this situation occurs.

Cancellations

Orders may be canceled before they enter processing.

Once an order has been prepared for shipment or transferred to the shipping carrier, cancellation may no longer be possible.

If cancellation is unavailable, customers may still request a return after delivery in accordance with this policy.

Exchanges

If you would like a different size, color, or style, please contact our support team.

Depending on product availability, we may assist with an exchange or recommend returning the original item and placing a new order.

Late or Missing Refunds

If you have not received your refund after the stated processing period:

1. Verify your bank or payment account.
2. Contact your credit card provider, as posting times may vary.
3. Contact your financial institution for additional information.
4. If you still need assistance, contact Minitalot.

Our support team will gladly help investigate the status of your refund.

Customer Responsibilities

To ensure your return is processed smoothly, customers should:

• Submit the return request within 60 days.
• Follow the return instructions provided.
• Package returned items securely.
• Include all applicable accessories and original components.
• Provide accurate order information.

Failure to follow these guidelines may delay processing.

Policy Updates

Minitalot reserves the right to update or revise this Return & Refund Policy at any time to reflect operational changes, legal requirements, or improvements to our customer service practices.

Any revisions become effective immediately upon publication on this website. Customers are encouraged to review this policy periodically before making a purchase.

Contact Us

If you have any questions regarding returns, refunds, exchanges, or your order, please contact us.

Minitalot

Email: support@minitalot.com

Support Hours

We are committed to providing timely, fair, and transparent assistance throughout the return and refund process.

Our Commitment to You

At Minitalot, we strive to provide high-quality casual dresses, party dresses, and maxi dresses along with dependable customer service before, during, and after your purchase. Our 60-day return policy, no-fee returns, and refunds processed within 12 business days are designed to give you confidence when shopping with us. Every return request is handled individually, fairly, and with the goal of ensuring a positive customer experience. We value your trust and appreciate the opportunity to serve you.